Introduction
This Privacy Policy explains how OBR Taxi (“we”, “our”, or “us”) collects, uses, and protects user information when you use the OBR Taxi mobile application.
This policy applies to all users, including passengers (“Customers”) and drivers (“Captains”).
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Information We Collect
1. Account Information
* Full name
* Phone number
* Email address
* Profile photo
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2. Location Information
We collect precise location data to provide transportation services:
* Real-time GPS location while the app is in use
* Background location for drivers while online
* Pickup and drop-off locations
* Route and trip tracking
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3. Driver Information (Captains Only)
* Driver’s license details
* Vehicle registration documents
* Vehicle photos
* Identity verification documents
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4. Trip Information
* Ride history
* Trip duration and distance
* Pickup and destination points
* Ratings and feedback
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5. Device Information
* Device model and operating system version
* IP address
* Device identifiers
* Crash logs and diagnostics
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How We Use Information
We use collected information to:
* Provide ride-hailing services
* Match customers with drivers
* Calculate fares and routes
* Improve app performance
* Provide customer support
* Prevent fraud and abuse
* Send notifications and updates
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Third-Party Services
We use trusted third-party services to operate our platform:
Google Services (Android)
* Google Maps (navigation and routing)
* Firebase (analytics, crash reporting, push notifications)
Apple Services (iOS)
* Apple Maps (navigation and routing)
Huawei Services (AppGallery / Android devices)
* Huawei Mobile Services (push notifications and analytics where applicable)
These services may collect device identifiers, usage data, and location information in accordance with their own privacy policies.
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Data Sharing
We may share limited data between users:
* Customers share name, pickup location, and trip details with drivers
* Drivers share name, vehicle details, and live location with customers
We do not sell personal data.
We may share data with service providers only as necessary to operate the service.
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Data Retention
We retain personal data only as long as necessary:
* Account data: until account deletion
* Trip data: up to 5 years for legal and operational purposes
* Crash logs and analytics: retained for a limited period to improve performance
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Data Security
We use industry-standard security measures, including encryption and secure servers. However, no system can guarantee 100% security.
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Account Deletion
Users may request deletion of their account directly through the app or by contacting support.
After deletion:
* Personal data will be removed or anonymized
* Some data may be retained if required by law, fraud prevention, or legal obligations
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Your Rights
Users may:
* Access their personal data
* Request correction of inaccurate data
* Request deletion of their account
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Children’s Privacy
Our services are not intended for individuals under the legal age required to use transportation services in their country.
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International Data Transfers
Your information may be processed on servers located outside your country of residence.
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Changes to This Policy
We may update this Privacy Policy from time to time.
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Contact Us
Email: Support@obr.taxi
Website: https://www.obr.taxi